TERMS USED IN THIS POLICY
In this Data Privacy and Protection Policy:
- Cookies: Refers to small files placed on your computer, mobile device, or any other device by a website, containing details of your browsing history on that website.
- GDPR: Stands for the EU General Data Protection Regulation.
- Personal Data: Any information relating to an identified or identifiable natural person.
- Policy: Refers to this Data Privacy and Protection Policy.
- Service: Refers to a service provided by Royal Educational Research Society (RERS), for a fee or gratis. Users actively sign up or sign in to access any Service provided by RERS.
- We,” “Us,” “Our,” and “Royal Educational Research Society (RERS): Refers to Royal Educational Research Society (RERS).
- Games & Activities (Festival Celebrations, Birthday Celebrations, Yoga Day): [Note: Please provide more details or context for this term, as it appears to be incomplete.]
- You: Refers to you, as a user or subscriber of the services provided by RERS.
OUR COMMITMENT TOWARDS PROTECTING PERSONAL INFORMATION
Your privacy is crucial to us, and we will use your personal information only as outlined in this Policy. We adhere to applicable data protection laws, including GDPR, and are dedicated to safeguarding the privacy of our website visitors, clients, prospects, and research participants.
Our commitment includes:
- Handling cookies responsibly.
- Complying with GDPR regulations.
- Safeguarding Personal Data.
- Providing services under specified terms.
WHAT DATA DO WE COLLECT OR PROCESS ABOUT YOU, AND FOR WHAT PURPOSE?
We process various types of data for different purposes:
- Usage Data: Includes IP address, geographical location, browser type, operating system, referral source, visit duration, page views, and website navigation paths. Processed for analyzing and improving website and service performance.
- Response Data: Information provided during surveys, including name, city, email address, and responses to questions. Processed for providing services, ensuring operational integrity, maintaining backups, and communication.
- Profile Data: Information in your personal profile on our website, such as name, address, contact details. Processed for enabling and monitoring website and service usage and communication.
- Service Data: Personal data provided during the use of services, including name, address, telephone number, and email address. Processed for providing services, ensuring security, maintaining backups, and communication.
- Enquiry Data: Information from enquiries about goods and/or services, processed for offering, marketing, selling relevant goods and/or services, and communication.
- Customer Relationship Data: Information related to customer relationships, including contact details. Processed for managing relationships, communication, record-keeping, and promoting products/services.
- Transaction Data: Information related to transactions, including purchases of goods and services. Processed for supplying purchased goods/services, record-keeping, and communication.
- Correspondence Data: Information in or relating to any communication sent to us. Processed for communication and record-keeping.
Additional processing may occur for legal claims, insurance, risk management, professional advice, compliance with legal obligations, or protecting vital interests.
WHOM DO WE SHARE YOUR DATA WITH?
We may disclose personal data to employees, group companies, payment services providers, suppliers, or sub-contractors, as necessary for the outlined purposes. Exceptions for disclosure include situations where you request or consent, responses to third parties are bound by confidentiality, and disclosure is required by legal obligations or for legal claims.
We commit not to sell, share, rent, or intentionally transfer personal information to third parties, except under specified circumstances.
HOW LONG DO WE RETAIN YOUR DATA?
Personal data processed for any purpose will not be kept beyond one month post expiry of the subscription or as mutually agreed with the client. Exceptions may apply for legal obligations or protection of vital interests.
TRANSFER OF YOUR DATA
As part of service obligations, your data may be processed at our operating offices or other locations. By submitting information, you consent to such transfer. We ensure data security and compliance with this Privacy Policy.
WHAT ARE YOUR RIGHTS REGARDING YOUR DATA WITH US?
You have various rights:
- Right to Access: Confirm processing and access personal data.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure: Request deletion under specific circumstances.
- Right to Restrict Processing: Limit data processing under certain conditions.
- Right to Object: Object to processing for specific reasons.
- Right to Data Portability: Receive personal data in a machine-readable format.
- Right to Complain to a Supervisory Authority: Lodge a complaint regarding data protection infringements.
- Right to Withdraw Consent: Withdraw consent where processing relies on consent.
To exercise these rights, contact us at operations@rers.in. Verification of identity may be required.
HOW DO WE USE COOKIES?
Cookies are used for analysis, authentication, storing preferences, personalization, security, and determining login status. Google Analytics and session/persistent cookies are utilized.
SECURITY OF YOUR DATA
While we use commercially acceptable means to protect your data, absolute security cannot be guaranteed. Users are encouraged to take precautions.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy, with changes effective upon posting. Users are advised to review the policy periodically.
CANCELLATION & REFUND POLICY
- Cancellation Requests: Allowed through specified channels with verification.
- Cancellation Timeframe: Processed within 15 business days/hours.
- Refund Policy: Issued per product or service terms in the original form of payment.
- Cancellation Fees: Applicable fees, if any, stated clearly.
- Non-Refundable Items: Clearly marked during the transaction.
- Exceptions: Granted in special circumstances at the society’s discretion.
- Communication: Customers receive confirmation and further communication through provided channels.
- Modifications to the Cancellation Policy: The society reserves the right to modify the policy.
- Technical Problem: Resolutions outlined for end user and service partner transactions.
CONTACT US
- Website Ownership: Royal Educational Research Society.
- Registration: Registered society in India under society’s registration act of XXI, 1860. Registration Number: S/61862/2008.
- Contact:
- Post: C-4/224, Sultanpuri, New Delhi-110086.
- Email: operations@rers.in.
- Telephone: Contact Number updating on Website.
This document is a comprehensive outline of the Data Privacy and Protection Policy. Users are encouraged to read and understand this policy thoroughly.
Last Updated: 26-Dec-2023